Privacy Policy

Last Updated: May 2026

Introduction

Welcome to Elevate Plumbing. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, fill out our contact forms, or use our services in Park Ridge and the Chicagoland area.

Information We Collect

We collect personal information that you voluntarily provide to us, as well as non-personal data collected automatically when you use our website.

Information You Provide to Us

When you request a quote or contact us through our Gravity Forms, we collect:

Full Name
Email Address
Phone Number
Details regarding your plumbing request

Call Tracking and Communications

We use CallRail to track the performance of our marketing campaigns and manage our communications. When you call or text the phone numbers listed on our website, your calls may be recorded for quality assurance and training purposes. We also collect caller ID information and the marketing source that led to your call.

Tracking Technologies

We use digital tracking technologies to improve our website and deliver relevant advertising.

Google Analytics 4: We use GA4 to understand how visitors interact with our website. This tool collects anonymous traffic data, such as your browser type, device, and the pages you visit, helping us improve our user experience.
Facebook Pixel: We use the Meta Pixel to measure the effectiveness of our social media advertising. This allows us to show you relevant Elevate Plumbing advertisements on Facebook and Instagram after you leave our website.

How We Use and Share Your Information

We use your information to schedule services, communicate with you about your plumbing needs, and improve our marketing efforts.

We firmly believe in protecting your privacy. We do not sell, rent, or trade your personal data to third parties. We only share your information with trusted service providers, such as our marketing agency and software platforms like CallRail, strictly for the purpose of operating our business and providing you with plumbing services.

Mobile opt-in data will not be shared with third parties or affiliates for marketing purposes.

Contact Us

If you have any questions about this Privacy Policy or wish to opt out of our marketing communications, please contact us at:
Email: info@elevate-plumbing.com
Phone: (773) 655-0584
Location: Park Ridge, IL